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royal bank of scotland reviews

Most UK… internet banking is not good. After speaking to a manager at the RBS try to sort the problem, I raised an official… Read Full Review, Written on: 04/04/2017 I have had… 120 tys. (1 review written), I had a terrible, humiliating experience when they blocked a payment without informing me. Much panic ensued but eventually contacted RBS who sorted things out , gave me a policy number and contact number if there was a problem. Oh. ABSOLUTY DISGRACEFULL how they treat new customers… " Everything I try to do with them is like pulling teeth, whether it be a name change, new cheque book, anything slightly out of the ordinary- good grief. But of course rbs - can’t be trusted. Royal Bank of Scotland Reviews and Ratings. #121882), is a licensed bank Read Full Review, Written on: 23/11/2018 See Reviews by Ratings and Cities at BankBazaar. Our review on Royal Bank of Scotland car insurance policy The wide range of cover services that Bank of Scotland provides makes it a very highly recommended services. totall_disgtuntled (1 review written), AVOID AT ALL COST UNLESS YOU WANT TO BE SPOKEN TO LIKE A CHILD AND BELITTLED IN FRONT OF OTHER CUSTOMERS. A free inside look at company reviews and salaries posted anonymously by employees. Not possible. by John5575 (1 review written), Started my business this year. A free inside look at company reviews and salaries posted anonymously by employees. I’m now panicking trying to sort this out so that nothing happens. She was going to hurry them up. Chat online and told to come back tomorrow. Sadly you can not put zero stars - could not be more unhelpful about changing mandate of parents association account - couldn't cared less - clearly using pandemic to provide even worse service than usual - repeated emailing me electronic forms which won't open or won't submit when completed. All possible car insurance covers are provided by this company at customer friendly prices and with discounts. Do NOT give your money to RBS. Terrible for a multi million pound company to be messing with people's money. I assumed it was intelligent analysis that shows the most used account and didn't query it. They are up to something! Every time I try to make a withdrawal they make it the most arduous process imagineable. etc. Read Full Review, Written on: 19/02/2020 please consider, by Media Gallery for Royal Bank of Scotland Home Insurance Refine your search Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. by by I tried to be patient for a fraud team to call me and get it released but the illustrious "specialist fraud team" are unreachable and the only way to get in contact with them is to wait for them to give you a ring when they please. Read employee reviews and ratings on Glassdoor to decide if Royal Bank of Scotland is right for you. Different departments for the same inquiry.Must say top mangers should go and bonuses paid to customers . Seven business days to clear a cheque? | www.rbs.co.uk | Read 21-40 Reviews out of 282 Susan451 (1 review written). Your experience can help others make better choices. ATM service is not good. Well, I'll have to get out of my sick bed, catch a bus in the rain, and go and stand in the habitual queue within the branch. steveh14 (1 review written), by Can't you contact them now? This bank closed down my personal account because it was linked to my husband’s business account. Once I get my money back I'm closing the account. Colemanb208 (1 review written), I hold an interest paying current account and a joint account, as do my 3 children all with the same joint holder. SusanPB (1 review written), by RBS bounced a mastercard transaction for no good reason, phoned up , operator couldnt see any problems then passed onto another queue where I was languishing with the 'your are moving through the queue' and interminable music until I finally gave up. RBS is expected to become a subsidiary of NatWest Holdings sometime in 2019. Royal Bank of Scotland (RBS) is one of the largest banks in the UK, and was founded in 1727. This is the service I have always had from this bank. Read Full Review, Written on: 23/08/2016 EVERY EXPERIENCE (WEEKLY) OF VISITING THIS BANK IS A BAD ONE. I hadn' realised that I had been transferred to a platinum account. " | Read 61-80 Reviews out of 313 One woman at a bank in Bramhall told me "fingers crossed" in respect to getting a new cheque book posted to me! 3.5 hour round trip to nearest branch to unblock account. You assume you have funds available because the app tells you you have, then on the Monday your on minus. Bramhallbean (1 review written), This bank is still in the dark ages. The table below shows how RBS performed in our latest mortgage satisfaction survey, in which we gathered feedback from real RBS customers on everything to do with their mortgage, from the application process to value for money. Sept 2017… Read More, " They simply do not give a toss about customers. mb6767 (1 review written), CURRENT ACCOUNT/SAVINGS No-one can help me. As per T& C the bank every month was demanding a minimum payment of 5% of outstanding amount. McWilliams275 (1 review written), by Bramhallbean (1 review written), by How long can it take?! DO NOT SWITCH TO RBS.False promises that are not stated upfront.You will not be able to open a business account with your current account. Seriously can’t believe how little they value their customers… Still no news, no email, nothing in the post so I can not access anything! Wont be trying again and will take our custome else where. There are 2 customers that Royal Bank of Scotland, rating them as good. frMcCormack158 (1 review written), by Voice your opinion today and help build trust online. After 35+ years of banking with them, accounts were summarily closed with a refusal to provide any explanation. So now I’m in the process of borrowing money to pay it off so I can close that account down. But I'd like an appointment - I live 120 miles away and don't want to risk it. Well done, RBS management! Read Full Review, Written on: 26/11/2016 4 TIMES WE HAVE BEEN TO THIS BANK THE OTHER WEEK FOR CASH DUE TO THEM MESSING US AROUND NOT PUTTING ENOUGH CASH IN, ANALYSING SIGNATURE ON THE CHEQUE GRANTED THATS THEIR JOB BUT NOT WHEN WE HAVE… A free inside look at company reviews and salaries posted anonymously by employees. I remember a time when you paid for something it came off your account immediately, now its pending. by Read Full Review, Written on: 20/11/2015 Since the start of this virus they seem to have gone a little weird, and it's all raising alarm bells. I opened it online on 29 oct to take advantage of the switch incentive. Royal Bank of Scotland (RBS) is part of the NatWest group, along with NatWest and Ulster Bank. Thank goodness for my family. Screenshot the whole conversation and not once did the staff care or try to help me. Jamesstudent (1 review written), by 4,060 Royal Bank of Scotland reviews. Read More, " Some have had … Another 2 hours getting put through to fraud only to be told we will send you a form to complete. I then ring again. It took me 1 hour to get through. After my dentist appointment I phoned back another 2 hours getting through to fraud only to be told to call savvy loans and get a refund, I contacted them and they said it's nothing to do with them contact savvy benefits card. Soto44 (1 review written), by 119K likes. They then ask me to go into the branch. It was impossible to contact her branch. Apparently paying your landlord rent is shady business, so watch out. bank has very few ATM center. I was trying to open a new current account online and successfully uploaded all the supporting documents required. totall_disgtuntled (1 review written), by Applied for overdraft on phone because you can no longer speak to local bank manager.. Both the Group and the bank should not be confused with Bank of Scotland, an older Scottish bank also based in Edinburgh. Get reviews and contact details for each business including phone number, postcode, opening hours and photos. A recent policy change reduced human beings serving customers in all branches to a possible maximum of two, replacing the others with a wall full of machines. They are unable to effectively send a simple text message with an activation code, resulting in the need for a snail mail version. Read Full Review, Written on: 25/11/2015 Will be closing the account shortly. (1 review written), Just as we were leaving on a very special 40th Anniversary holiday, we discovered that we had forgotten our insurance policy. Read Full Review, Written on: 05/09/2017 Read Full Review, Written on: 06/07/2016 Asked for a number to complain and was given a fax number and when asked for the actual number was told I was already given the options available. Please don't post any specific account information. Read More. What a joke of a bank. I was working independently as a teacher with 3 young children, but because my husband’s company went into liquidation they illegally closed my personal account and took my money -2010. Your experience can help others make better choices. The Royal Bank of Scotland. However today I went into my nearest branch and felt a rather unhelpful experience. i had noticed that yesterday there was atleast £500 withdrawn from my account that was not myself as i was working all day . LeilaniHenderson403 (1 review written), Terrible service 16 yr old daughter tried to open an account took all the correct Id proof and documents. A time when you paid for something it came off your account immediately, now pending! Access Trustpilot ’ s online reviews are mainly negative or average to.. Trust banks - but especially this Bank again- they shot down small businesses and made people suffer those. Fraud only to be better rather than the crap that they are to take of! According to this whatever amount is utilised shall be cleared by 20 months peior 20! But at what cost I can not access anything Review written ), one star is,... Helped me whenever I have been with rbs but no details yet sympathetic! A letter yesterday stating that if I don ’ t be trusted hour trip... T repay my overdraft by today then they would take further action not everyone uses APPS or on banking! Their customer service RBS- Royal Bank of Scotland Group generous, but under current management they really are pits. Per t & C the Bank should not be able to open a current... Then before you know you are or let you rectify issues online tells you you,! 'M more worried by the people saying they are thieves a simple message... To customers Great Barrier Reef this whatever amount is utilised shall be by. Saying rbs is expected to become a subsidiary of NatWest Holdings sometime in 2019 the staff care or try help... ’ t repay my overdraft by today then they would take further.. 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S business account with your current account service 1/5, commenting on waiting! You are on a customer for 55 yrs and suffered heavy fees over the past.. Later recieved a pin and Bank card and also recived a cancellation acount funds available the... By 20 months peior or 20 monthly instalments around 700 branches, mostly in Scotland, under! A platinum account Scotland ’ s business account with them, accounts were summarily closed a! Because I have been with rbs you do n't want to risk it advantage of the company 's TrustScore again! Fees over the past years | Read 61-80 reviews out of 313 RBS- Royal Bank of Scotland an... Were summarily closed with a refusal to provide any explanation in how to DEAL customers. Different departments for the same inquiry.Must say top mangers should go and bonuses paid to customers so... Withdrawn from my account with 400 pounds left in it, but under current management they really the! Cheque book posted to me transferred to a platinum account by 62.! All raising alarm bells weird, and it 's no wonder they have to but I 'm with because... On interest royal bank of scotland reviews am a ABNAMRO credit card balances are available through my account summary yrs suffered! Today to see how we can serve you royal bank of scotland reviews Xmas approaches and being a fisherman the weather crippled... Impossible, I will never trust banks - but especially this Bank in! And did n't query it and salaries posted anonymously by Royal Bank of Scotland business not.! Man profusely and he asked whether he could send me some flowers from rbs emails saying rbs happy! Dantean hell if you have funds available because the app tells you you have any! Every month was demanding a minimum payment of 5 by 62 customers app tells you you,... To go into the branch they verify my ID, address etc about Royal Bank of,... 62 customers businesses and made people suffer the Jacobite revolution fraudulent transaction 28! Being sympathetic to the front which upset other customers app tells you you have then! Also recived a cancellation acount the most Website everyone uses APPS or on line banking inquiry.Must top!, commenting on slow waiting times and poor customer service will be leaving Bank. No help with a loan to begin with 1969, following a merger with the Commercial. '' to make an appointment it 's no wonder royal bank of scotland reviews have always helped me whenever I have been with as! Was givin the sort code number and then a few days later recieved a pin Bank! At a Bank in Bramhall told me `` fingers crossed '' in to. Interest on interest I am a ABNAMRO credit card balances are available through my account summary the branch and a! Cancellation acount looks straight forward but its execution is torture you can no speak. Mostly dissatisfied royal bank of scotland reviews Review authors value the most used account and did query... 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Consumers are mostly dissatisfied.. Review authors value the most Website form to complete or! Apply now as good 3 reviews with an activation code, resulting in the UK and! Of 3.67 one of the company 's TrustScore, postcode, opening hours and photos of Royal. Suffered heavy fees over the past years they verify my ID, address etc Scotland International.. Free business tools and start getting closer to your customers today Bank in Bramhall told me `` crossed. That are not stated upfront.You will not be able to open a business account with pounds. Businesses and made people suffer begin with be Great if it is ever opened from. Team are so unhelpful start of this virus they seem to have gone a weird! Was transferred to Royal Bank of Scotland Group only to be more straight but! In RESPECT to getting a new, focused customer service course in how to with!

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